We ride bicycles a bunch too and we like our stuff to last. Our harnesses are guaranteed against defects in materials and workmanship.
If you have any issues with your harness email: firstname.lastname@example.org
A huge amount of wear and tear, and substantially massive crashes which break everything on your body and your bike are not covered. But email us anyway and we'll see what we can do.
We're not responsible for any damage that happens through the improper use of the harness, or carrying unsuitable items. For example, we don't recommend trying to move a 56inch TV with the harness. We recommend it for use with 10L dry bags or less and 2.3kg or less of gear.
We're not responsible for any damage to your bike that could happen from using the harness. We've worked hard to be gentle on your seat post and seat, but some rubbing may occur where the harness connects to your bike.